Magento gives a business more control than any hosted platform, and asks more of the team behind it. Hosting, versions, extensions, integrations and search all need looking after at the same time. Our strategists, designers, Magento developers, integration engineers and growth specialists work as one team, so the store, the code and the systems around it are planned together.

A Magento store is never finished. Adobe releases security patches through the year, extensions need updating to match, and every change has to be tested against the custom code already in the store. Stores that fall behind get slower, harder to change and more exposed.

Through Managed eCommerce we look after stores day to day, so we build Magento to be run: custom code kept apart from the core so upgrades go in cleanly, every change tried on a copy of the store before it goes live, and the store joined to the rest of the business from the first day.

We work with brands growing on Magento Open Source, businesses on Adobe Commerce with large catalogues, B2B sellers taking trade orders online, and multichannel retailers selling on eBay and Amazon alongside their own store. Based in Huddersfield, working with brands across the UK.

Many Magento stores come to us after years with another agency or developer, carrying extensions nobody remembers installing and code nobody wants to touch. Our team starts with an audit of the code, extensions, hosting, speed and search, and sets out what is costing you sales, what is a risk and what can wait. Then we fix it in that order, and take over the running of the store if you want us to. You do not need to rebuild to start working with us.

Magento has long been a strong base for selling to trade buyers. We set up company accounts with several buyers each, shared catalogues with their own prices, quotes, requisition lists and quick order by product code, and payment on account, so trade orders come in online alongside retail on the same store. On Adobe Commerce most of this is built in; on Open Source we build it with extensions and custom modules.

Magento gives you more control over search than most platforms, and more ways to get it wrong. We fix what holds Magento stores back: filters that create thousands of near-identical pages, products reachable at several addresses, slow pages, category pages with no words on them, and redirects lost in an upgrade. Our growth team then runs content, search and shopping ads, and email that brings customers back, as one plan from your own numbers.

We build on Magento, Shopify and Medusa, so we have no reason to keep you on any one of them. For many businesses Magento remains the best base, above all with a large catalogue, complex pricing or trade buyers. For others the cost of hosting, upgrading and maintaining it no longer pays back, and a move to Shopify, or a headless build on Medusa, does. The audit sets out both paths, with the running costs side by side.

Most Magento support stops at the code. Through Managed eCommerce a senior team looks after the whole store month after month: patches and upgrades, extension updates, hosting and speed checks, new features and fixes, and the trading work as well, from products and promotions to the listings on eBay and Amazon. Each month brings a report against agreed targets, and one accountable lead knows the store, the code and the business behind them.