A headless build is a platform decision, a design project and an engineering project at once, and it only pays back when all three are planned together. Our strategists, designers, Medusa developers, integration engineers and growth specialists work as one team, from the first decision on the platform to the store running day to day.

On a hosted platform you rent the store. The platform decides what checkout can do, which apps you need for the rest, and what each of them costs every month. Medusa turns that round. It is open source, so the code runs on servers you choose and the store, the data and every line built for it belong to you. Medusa itself takes no fee from your sales.

Underneath, Medusa is a set of commerce modules (products, carts, orders, pricing, stock, customers) built in TypeScript on Node.js, with an admin your team uses every day and can be extended for your own work. Anything the business needs that Medusa does not do out of the box is built into the platform itself, never bolted on from outside.

For B2B we set up company accounts with several buyers each, quotes, spending limits and approval steps, so trade buyers order online on terms that match how they buy offline. For marketplaces we build stores where many sellers list their own products, take their own orders and see their own payouts, with you running the store above them. Both run on the same Medusa store as your retail customers when you need them to.

Owning the platform means someone has to run it, and we do. We host on Medusa Cloud, Medusa’s own managed hosting, or on your own cloud account where you need it. Either way the store has a copy to test every change on, releases that go out without taking the store down, backups, and Medusa’s updates applied and tested before they reach your customers.

Headless stores have a reputation for losing search traffic, and it is earned when search is left until the end. We build it in from the start: pages rendered on the server, clean addresses, structured data on every product and category, redirects in place before launch, and speed measured on a phone. Our growth team then runs content, search and shopping ads, and email that brings customers back, as one plan from your own numbers.

A headless store needs a team behind it after launch, and through Managed eCommerce we are that team. A senior team runs the platform and the store month after month: updates, hosting, new features and fixes, alongside the trading work of products, promotions and listings, with a monthly report against agreed targets. One accountable lead knows the code, the store and the business behind them.