Case study on request
AI agents across trading and operations
We take you through the work and the numbers on a call.
AI agents
AI agents at work,your team in charge.
An agent for each part of the business, inside the systems you already use. Nothing changes until you approve it.
AI agents
AI agents at work,your team in charge.
An agent for each part of the business, inside the systems you already use. Nothing changes until you approve it.
What each agent does
Each one works inside one part of the business and brings every change to your team first.
-
Trading
Trading, watched around the clock.
Agents watch catalogue, pricing, stock and demand on every channel and prepare the changes worth making. Your team approves each one.
- Catalogue and pricing across every channel
- Demand and stock signals spotted early
- Promotions planned and checked
- Price and stock moves backed by your own data
- Catalogue update
Dry run ready
Review - You approve
Price, listing and promotion changes
-
Operations
Operations, planned ahead of demand.
Stock, purchasing and fulfilment planned from your own sales data.
- Demand forecast by product and channel
- Reorders suggested before stock runs short
- Purchase orders drafted for your team
- Busy weeks planned before they arrive
- Demand signal
Reorder suggested
- You approve
Every reorder and purchase order
-
Customer service
Routine questions answered, in your brand’s voice.
Replies drafted for your team, with order and delivery details already looked up.
- Messages from your store and every marketplace
- Order, delivery and returns details found for each reply
- Replies written in your brand’s voice
- Anything unusual passed straight to a person
- Customer service
Reply drafted
Review - You approve
Every reply, before it is sent
-
Finance
Orders, payments and fees reconciled as you trade.
Every channel’s sales and fees matched to the accounts.
- Sales, fees and refunds matched for every channel
- Payouts checked against the orders behind them
- Anything that does not match flagged for your team
- Accounts kept up to date as you trade
- Finance
Reconciled
- You approve
Every correction to the accounts
-
Insight
Plain answers from your own data.
Questions about sales, margin and stock answered in plain words.
- Sales, margin and stock across every channel
- Questions asked the way you would ask a colleague
- Every answer shows the numbers behind it
- Reports ready when you ask for them
- Insight
Report ready
- You approve
Nothing
It reads your data and never changes it.
Every change,start to finish.
The five steps behind every agent, and what your team sees at each one.
-
Dry run
See every change first.
The agent lists every change it would make. Nothing is touched.
AI agentDry run ready
Review -
Your approval
Nothing moves until you say.
You approve the batch, or send it back with a note.
AI agentWaiting for your approval
ApproveSend back -
Backup
Everything saved before a change.
The records it will change are backed up first.
AI agentBackup verified
-
Apply
Only what you approved.
Only the approved changes are made, each one logged.
AI agentChanges logged
-
Log
Every change can be put back.
Every change is recorded, so any of it can be put back.
AI agentDeletions: none
Agents never delete. Deleting stays with you, in your own admin.
A good first jobfor an agent.
Work that suits an agent usually looks like this.
It happens every day, or every week.
The rules would fit on one page.
Someone checks the same things before making the same call.
What it needs is already in your systems.
If a job in your business looks like this, it is a good place to start.
What we run,what stays with you.
We build, run and improve the agents. The decisions stay with your team.
We run
- An AI readiness review first
- Opportunities ranked by value and risk
- Agents built, run and improved by us
- Results reported every month
Stays with you
- Every approval
- Every reply your customers read
- Payments and refunds
- Deleting anything, in your own admin
Work we can walk you through
We share case studies only with each client’s permission. Book a call and we will take you through work like yours.
Questions
Book a call about AIWhere do we start?
With a free audit. Send us your website. We review the business behind it and reply by email with where to start.
What if an agent gets something wrong?
Nothing changes until you approve it. Everything is saved before a change, and every change is logged, so any of it can be put back.
Do we need new systems for AI agents?
No. AI agents work inside the systems you already use, and bring every change to your team first.
Ways to work with us
Start with one project, or hand us the running of it all.
- Build or move platform
Projects
Strategy, design and build for a new store, a move to a new platform or a new channel, delivered in stages you sign off.
Get a free auditIncludes
- A free audit and discovery first
- A plan with costs and dates
- Clear scope for each stage
- Launch, aftercare and handover
- Run every month
Managed eCommerce
A senior team that runs and improves your commerce operation month after month: platform, channels, operations and growth.
Book a call about managed eCommerceIncludes
- One accountable lead and one team
- Changes, releases and support handled
- Monthly reporting against agreed targets
- A roadmap reviewed every quarter
- Run AI across the business
AI programmes
An AI roadmap for the whole business, then agents built, run and improved against it, one priority at a time.
Book a call about AIIncludes
- An AI readiness review first
- Opportunities ranked by value and risk
- Agents built, run and improved by us
- Results reported every month
Ways to work with us
Start with one project, or hand us the running of it all.
- Build or move platform
Projects
Strategy, design and build for a new store, a move to a new platform or a new channel, delivered in stages you sign off.
Get a free auditIncludes
- A free audit and discovery first
- A plan with costs and dates
- Clear scope for each stage
- Launch, aftercare and handover
- Run every month
Managed eCommerce
A senior team that runs and improves your commerce operation month after month: platform, channels, operations and growth.
Book a call about managed eCommerceIncludes
- One accountable lead and one team
- Changes, releases and support handled
- Monthly reporting against agreed targets
- A roadmap reviewed every quarter
- Run AI across the business
AI programmes
An AI roadmap for the whole business, then agents built, run and improved against it, one priority at a time.
Book a call about AIIncludes
- An AI readiness review first
- Opportunities ranked by value and risk
- Agents built, run and improved by us
- Results reported every month
Start with a free audit.
Send us your website. We review the business behind it and reply by email with where to start.
Start with a free audit.
Send us your website. We review the business behind it and reply by email with where to start.